About

Built by the shop, for the shop.

Service Rewards Plus is a retention platform for dealership service departments, the revenue engine every dealer group already has and most underuse.

Our thesis

Dealership service departments keep the lights on. Sales cycles are long and lumpy; service is recurring, scheduled, and predictable, as long as the customer comes back.

Existing loyalty tools were built for retail checkout, not for a 90-day oil-change cadence, a VIN-anchored service history, and a DMS that exports a nightly CSV at 2 a.m. We built one that was.

How we’re different

One source of truth

Every point, every push, every redemption writes through the same server-side pipeline. No UI-derived numbers, no drift between what the customer sees and what the dashboard reports.

Built for dealer staff, not engineers

The admin portal is typed forms end-to-end. No raw JSON, no query builders, no regex. A service advisor can launch a campaign in under a minute.

Compliance by default

Full audit trail on every change, salted-hash PII in logs, role-scoped access by dealer and location, and idempotent imports that never double-award a point.

Who we serve

Single-rooftop dealers, multi-rooftop groups, and OEM-aligned dealer networks who run their own service drive and want customers scheduling their next visit before they leave the current one.

Company

Service Rewards Plus is built and operated by Titanit LLC, a technology services company headquartered in Bradenton, Florida.

Titanit has operated managed IT and infrastructure services for regulated and customer-facing businesses for more than a decade; Service Rewards Plus is the product arm of that practice.

Multi-tenant · Firebase-native · iOS + Android + Web · Multilingual (EN / ES / FR) · Full audit trail on every canonical change

Stop Losing Service Customers to Independent Shops

Service Rewards+ gives your dealership the tools to build lasting relationships with every service customer. Most dealerships see measurable results within 90 days.